Keep yourself and your personal information safe from robocalls!

What is a robocall?
A robocall is a phone call that uses a computerized dialing service to deliver a pre-recorded message (like a robot – hence the word “robocall”). They are used to reach a lot of people at once and deliver the same message. Scammers use them, because they want to try and deceive as many victims as possible.

Are all robocalls illegal?
Not all robocalls are illegal. For example, a message from your child’s school might be sent to deliver a message about a school closure or a schedule change. This is completely acceptable. But, unsolicited calls that are trying to sell you something are illegal.

How to know if a robocall is a scam!
• Is there silence at the beginning of the call? If yes, it’s because the call system is waiting for you to speak.
• If the message is a pre-recorded sales ask, it’s likely a scam.
• If a call is about extending a warranty on your car, but you don’t have a warranty, it’s a scam.
• If the message seems a bit too urgent, it’s a scam. For example, the call says something like “we’ve been trying to reach you to let you know that your social security number has been compromised. Please call us back right away or press 1 now.”

If you don’t recognize a phone number:
1. Don’t answer!
2. Don’t respond!
3. Don’t click!
4. Don’t press any buttons!
5. Don’t say “yes.”
6. Don’t provide any personal information!
Added tips:
7. Screen your calls. Filter unknow senders
8. Silence unknown senders
9. Sign up for the national Do Not Call Registry.
10. Report phone numbers to the Federal Trade Commission. You can do this on the Do Not Call Registry website noted above.

Apps that can help deter robocalls:
• Nomorobos
• Mr. Number

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